Safety pays off
To increase your rating, get more orders, and make more money, follow simple safety rules. Here’s how to be the perfect driver.
Only you and your passengers
Complete orders alone and do not allow anyone other than passengers in the car. This ensures comfort for everyone.
Keep driving your own car
In inDrive, it is strictly prohibited to share your account with others. Complete orders only from your own profile and only with the vehicle registered in your account.
Follow traffic rules
Try to drive smoothly and carefully. Follow traffic rules. This is crucial for passengers and can impact your rating.
Follow the designated route
Use a navigator to plan the route to the destination. Do not change it unless requested by the passenger.
Support
We are always here and ready to answer any questions. You can contact our 24/7 support through the side menu.
Driver's guide
Keep your car clean. Inside and outside.
Make sure there are no unpleasant odors in the cabin.
Check the technical condition of the car.
Does the client need a child seat, space for luggage, or anything else? Accept the order only if you can fulfill the passenger's request.
Prepare small bills or coins for giving back as change.
Communicate with the passenger only through the inDrive app chat. Do not ask for their number or share yours to ensure the safety of all trip participants.
Remain friendly and polite.
Fasten your seatbelt and ask passengers to do the same.
Don't smoke in the car and avoid talking on the phone while driving.
If there's an emergency, use the safety button — it's the green shield on the main screen of the app.
Communicate with the passenger only through the inDrive app chat. Do not ask for their number or share yours to ensure the safety of all trip participants.
Stay true to the price you agreed on.